India E-Commerce Logistics Market 2025: Fast Deliveries, Tier-2 Growth, and Tech-Driven Supply Chains
1. How is reverse logistics being reinvented for profitability? Returns are shifting from a cost center to a recovery engine through data and design. According to Ken Research , leaders use triage rules in the reverse logistics and refurbishment workflow to decide refurbish, resell, or recycle within 24 hours. AI-based defect tagging inside the returns processing and grading system reduces handling time and leakages. Partnerships with local repair hubs in the value recovery supply chain for e-commerce boost salvage rates—especially in electronics—while minimizing cross-city shuttling costs. 2. What pricing economics sustain same-day and next-day delivery? Viability hinges on dense demand clusters, accurate cutoffs, and disciplined incentives. The express delivery cost-to-serve model in India blends zone-based pricing with SLA-linked surcharges. Ken Research notes that micro-fulfilment lowers last-mile kilometers in the hyperlocal speed fulfillment netw...